- Finance trusts the ERP. Ops lives in a spreadsheet export.
- Exceptions sit in email until someone re-keys them.
- A customer portal shows numbers that do not match the invoice.
What changes for the team
Exception queues, portals, and planner views fail when they drift from the ERP. The job is not another dashboard export. It is a surface operators will use that posts back to the system of record.
We connect the ERP and CRM you already run — through APIs, and through an MCP when AI needs a scoped view — so intake, exceptions, and reporting stay on one set of records.
Why teams work with Luera Web Solutions
- TRUST-01
Talk to the builder
You communicate directly with the engineer who scopes and writes the system. No account manager in between.
- TRUST-02
Based in Mesa, Arizona
Phoenix metro on-site when it helps, remote across the United States when it does not.
- TRUST-03
Projects and retainers
Fixed-scope builds or ongoing engineering support, depending on what the work actually needs.
- TRUST-04
You own what we build
Source, deployment, and credentials stay in accounts you control. We can hand off or stay on.
A stakeholder view of the same work
- Operators work in a surface designed for the job, posted to the ERP.
- AI can draft the next action from live records — with a person on the send.
- You keep the ERP and CRM. We add the tools and the lane, not a second ledger.
What we actually build
- Integrations and MCP access against the ERP and CRM you already run
- Operator portals, exception queues, and intake that post to the ledger
- Scoped AI views for planners and support — never a shadow database
- Reporting leadership can trust without a month-end export
- Human review on any write that moves money or inventory
Example systems, not a preferred list
Examples, not a preferred list.
Other lanes on the same pattern
Three steps from first call to working software
- STEP-01
20-Minute Discovery
Tell us the outcome, current systems, and constraints.
- STEP-02
Written Scope
Receive a clear recommended approach, timeline, and estimate.
- STEP-03
Build in Visible Milestones
See working software in staging as the project moves toward launch.
No account-manager handoff. You communicate directly with the people building the system.
Questions buyers ask first
- What happens on the first call?
- Twenty minutes to map the outcome you need, the systems already in place, and the constraints around them. No pitch deck and no pressure. You leave with a recommended approach — or an honest answer that the work is not worth building.
- Will I speak directly with the developer?
- Yes. You talk to the engineer who scopes and builds the system. There is no account manager layer and no handoff to a separate delivery team.
- Can you work with our existing systems?
- That is most of the work. CRMs, ERPs, storefronts, warehouses, support desks, and internal databases get connected through APIs, webhooks, and — where AI needs a scoped view — a Model Context Protocol connector.
- Do we need to replace our current software?
- No. The default assumption is that the systems you already pay for stay. Replacing a system of record is a different class of project and should be a deliberate decision, not a prerequisite for getting value.
- Can you extend an existing codebase?
- Yes. Taking over, extending, or productionising an existing application or prototype is a common starting point. The first call covers the current state of the code and what it would take to move forward safely.
- Do you work with companies outside Arizona?
- Yes. Luera Web Solutions is based in Mesa, Arizona and works across the Phoenix metro in person, with remote engagements nationwide using async communication and scheduled video calls.
- What project sizes are a good fit?
- Focused builds through multi-month product development, plus ongoing retainers. The best fit is a defined outcome — a workflow, integration, application, or automation that needs to ship. Budget and timeline are covered on the first call so the scope matches what you expect to spend.
- Who owns the code?
- You do. Source, deployment, and credentials live in accounts you control. We document what we build and can either hand it to your team or stay on for iteration.
- Can you sign an NDA?
- Yes. Send your NDA before the call if you would prefer to discuss specifics under it, or we can talk in general terms first and paper it before scoping.
- How quickly can a project start?
- Start dates depend on current commitments and the scope of the work. The discovery call covers realistic timing along with the approach and estimate, so you know before committing to anything.
- Does this lock us to one CMS, analytics tool, or AI vendor?
- No. The layer is written against the job — content, behavior, catalog, knowledge, or operations — not a preferred-vendor list. If you change platforms later, the connector is what we update. The surface your team uses stays yours.
- Will this replace our ERP?
- No. Replacing an ERP is a different class of project. This work sits on top of the system of record so people stop maintaining a second one in Excel.
- What does IT need to know about security?
- The connector only sees the systems and fields you authorize. Credentials stay in your environment. We design for least privilege, audit logs, and a human review step before anything public goes live.
- Who owns the connector and the generated site?
- You do. Source, deployment, and credentials stay in accounts you control. We build the layer, document it, and can stay on for iteration — or hand it to your team.
Ready to keep ops on one source of truth?
Twenty minutes, no cost, no agency layers. Describe the outcome you need and you leave the call with a clear scope, timeline, and estimate — or an honest answer that it is not worth building.
Free 20-minute consultationNo cost, no obligationReply within one business day
Prefer email? dillon@lueraws.com